Returns & Exchanges

At Melt Downs, we want your home to feel perfect. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Check and Refund

Once our warehouse team inspects the returned goods, we will process your refund or ship your replacement item within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing